Privacy Policy

At Crestgei.shop, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us in other ways.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

Personal Information:

Name, email address, shipping and billing addresses, phone number, and payment details.
Order history, products purchased, and delivery preferences.

Non-Personal Information:

Technical data such as IP address, browser type, operating system, and device type.
Usage data such as pages viewed, time spent, and interactions with products.

Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance your shopping experience, remember preferences, and improve site performance.

2. How We Use Your Information

To process and fulfill orders.
To communicate with you (order confirmations, shipping updates, promotions).
To improve our services and website functionality.
To prevent fraud and protect our store.
To provide customer support.

We do not sell, trade, or rent customer information.

3. Sharing Your Information

We may share your information only in these cases:

With trusted service providers (payment processors, shipping carriers, IT support).
For legal compliance (subpoenas, government requests).
During business transactions (merger, acquisition, or sale of assets).

4. Your Data Protection Rights

Depending on your location, you may have rights under GDPR (EU) or CCPA (California):

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal obligations).
Right to Restrict Processing: Limit how we use your data.
Right to Object: Opt out of marketing or certain processing.
Right to Data Portability: Request your data in a machine-readable format.
CCPA Rights (California):
- Right to know what personal data we collect and how it’s used.
- Right to request deletion of personal data.
- Right to opt out of the sale of personal data (we do not sell personal data).
- Right to non-discrimination for exercising privacy rights.

To exercise these rights, contact us at:

support@crestgei.shop

405-347-5319

5. Data Security

We use SSL encryption and other safeguards to protect your data. However, no online transmission or storage method is 100% secure.

6. Cookies and Tracking Technologies

Types of Cookies:

Essential (site functionality, checkout).
Performance (analytics, site speed).
Targeting (personalized ads).

You can manage cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, such data will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website.

10. Contact Us

For questions or concerns about this Privacy Policy:

Email: support@crestgei.shop

Phone: 405-347-5319

Mailing Address: 103 Ponds Ln, Shawnee, OK 74804, USA

By using the Crestgei.shop website and services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.