PRIVACY POLICY

At CrestGei LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information:

• Name, email address, shipping and billing addresses, phone number, and payment details.

• Order information such as products purchased, order history, and delivery preferences.

Non-Personal Information:

• Technical data (IP address, browser type, device, language).

• Usage data (pages viewed, time spent, searches, clicks).

Cookies & Tracking: We use cookies and similar technologies to enhance your shopping experience, remember preferences, and improve site performance.

2. How We Use Your Information

• Process Orders: Complete purchases, deliver products, and process payments.

• Communicate: Send confirmations, shipping updates, and promotional emails (opt‑out anytime).

• Improve Services: Analyze usage to optimize performance.

• Prevent Fraud: Detect and prevent fraudulent activity.

• Customer Support: Respond to inquiries and resolve issues.

CrestGei LLC does not sell or trade customer information.

3. Sharing Your Information

We do not sell or rent your data. We may share it only with:

• Service Providers: Payment processors, shipping partners, and IT support.

• Legal Compliance: If required by law.

• Business Transactions: In case of merger or acquisition, with notice provided.

4. Your Data Protection Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Request data portability.

To exercise these rights, contact us at:

• Orders: orders@crestgei.shop

• Returns & Support: support@crestgei.shop

5. Data Security

We use SSL encryption and reasonable safeguards to protect your data. However, no online system is 100% secure.

6. Cookies

• Essential Cookies: Required for site functionality.

• Performance Cookies: Track site performance.

• Targeting Cookies: Provide personalized ads.

You can manage cookies via your browser settings.

7. Third‑Party Links

Our site may link to external websites. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, such data will be deleted promptly.

9. Changes to Policy

We may update this Privacy Policy. Changes will be posted here with a new effective date.

10. Contact Us

For questions or concerns:

• Phone: +1 (313) 764‑1382

• Support Email: support@crestgei.shop

• Returns Email: return@crestgei.shop

• Orders Email: orders@crestgei.shop

• Mailing Address: 103 Ponds Ln, Shawnee, OK 74804, USA