At CrestGei LLC, we are committed to delivering your order in a timely and efficient manner. Below are the details of how we handle shipping for your orders.
1. Shipping Methods
We offer a variety of shipping options based on your address.
Standard Shipping
Estimated delivery: 2–7 business days (within the contiguous United States)
Cost: Free shipping
2. Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive an order confirmation email after placing your order.
Once shipped, you’ll receive a shipping confirmation email with tracking details.
3. Shipping Costs
Free standard shipping on all orders.
4. Shipping Addresses
Please ensure your shipping address is correct. CrestGei LLC is not responsible for delays, lost packages, or errors due to incorrect addresses. Contact us promptly if you need to update your address before shipping.
5. Delivery Times
Delivery times vary depending on the method selected. Estimates may be affected by weather, holidays, or carrier delays.
6. Tracking Your Order
Once shipped, you’ll receive a tracking number via email. Tracking updates may take up to 24 hours to appear on the carrier’s website.
7. Lost or Stolen Packages
Lost Packages: If marked delivered but not received, check with neighbors or household members, then contact the carrier.
Stolen Packages: CrestGei LLC is not responsible for stolen packages after delivery. We recommend using a secure shipping address.
For assistance, contact support@crestgei.shop.
8. Shipping Delays
Delays may occur due to:
Weather conditions
High order volume (holidays, sales events)
Carrier delays
Customs for international shipments
We will notify you of significant delays when possible.
9. Returns and Exchanges
For details, please see our Refund and Return Policy page.
10. Contact Us
If you have questions or need help with your order:
Phone: +1 (313) 764‑1382
Orders Email: orders@crestgei.shop
Returns & Support Email: support@crestgei.shop, return@crestgei.shop
Mailing Address: 103 Ponds Ln, Shawnee, OK 74804, USA
“Threads of confidence, woven with care, From shirts to shoes, style everywhere. CrestGei — where fashion meets flair.”