Crestgei.shop – Payment Terms & Conditions
These Payment Terms & Conditions (“Terms”) govern all purchases made from Crestgei.shop. By completing a transaction with us, you agree to the following:
1. Payment Methods
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We accept major credit cards, debit cards, and other payment methods displayed at checkout.
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All payments must be authorized and successfully processed before an order is confirmed.
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Crestgei.shop reserves the right to refuse or cancel any order if payment cannot be verified.
2. Pricing & Charges
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Prices are listed in U.S. dollars unless otherwise stated.
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Taxes, duties, and shipping fees (where applicable) are calculated at checkout.
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Promotional discounts or coupons must be applied at the time of purchase; they cannot be retroactively applied.
3. Refunds
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Refunds are only issued in accordance with our Refund, Return & Exchange Policy.
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Refunds will be processed to the original payment method used at checkout.
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Processing Time: Refunds are initiated within 1 business day after returned items are inspected.
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Partial refunds may apply if items are not returned in original condition.
4. Returns & Exchanges (Payment Impact)
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Returns must be initiated within 30 days of delivery.
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Exchanges must be requested within 7 days of delivery.
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If an exchange item is unavailable, a refund will be issued instead.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Non-Refundable Payments
The following payments are non-refundable:
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Sale or clearance items marked “Final Sale” or “Non-returnable.”
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Gift cards.
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Shipping charges (including deductions for free shipping promotions).
6. Incorrect, Damaged, or Defective Items
If you receive a defective or incorrect item, notify us within 2 days of delivery. Crestgei.shop will provide a prepaid return label and issue either:
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A full refund, or
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An exchange for the correct item.
7. Late Returns & Payment Liability
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Returns initiated after 30 days or exchanges after 7 days will not be processed.
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Items returned outside the allowed window will be shipped back at the customer’s expense.
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Refunds will not be issued for late returns.
8. Gift Purchases
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Gift items may be returned or exchanged with proof of purchase or a gift receipt.
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Refunds for gifts will be issued to the original payment method used by the purchaser.
9. Customer Responsibilities
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Ensure accurate billing information is provided at checkout.
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Maintain sufficient funds or credit limits to cover the transaction.
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Cover return shipping costs unless otherwise specified.
10. Contact Information
For payment-related inquiries, please contact us:
Email: support@crestgei.shop
Phone: 405-347-5319
Mailing Address: 103 Ponds Ln, Shawnee, OK 74804, USA
By placing an order with Crestgei.shop, you agree to the terms of this Payment Policy.
